Privacy Policy – Mlova
Introduction
At MLOVA (“MLOVA”, “we”, “us”, or “our”), we are committed to protecting the privacy of our users and providing a secure and reliable experience.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform, including our website, applications, and any related services (collectively, the “Services”).
Information We Collect
1. Account Information
When you create an account, we may collect:
Full name
Email address
Phone number
Business name (for companies)
Password (securely encrypted)
2. Usage Information
When you use our Services, we may collect:
Booking data
Sales records
Customer data (for business owners using the platform)
Preferences and settings
3. Device Information
We may collect:
IP address
Device type and browser
Operating system
4. Payment Information
Payments are processed through third-party payment providers. We do not store full card details.
How We Use Your Information
We use your data to:
Provide and operate MLOVA Services
Manage accounts and bookings
Improve user experience
Send notifications and updates
Provide technical support
Analyze performance and statistics
Data Sharing
We do not sell your personal data.
We may share data in the following cases:
With service providers (e.g., hosting, payment processors)
With your customers (when you use MLOVA to manage bookings)
When required by law
Data Security
We implement advanced security measures, including:
Data encryption
Secure servers
Restricted access controls
However, no method of transmission over the internet is completely secure.
Data Retention
We retain your data:
For as long as your account is active
For a limited period after account closure for legal or operational purposes
Your Rights
You have the right to:
Access your data
Update or correct your data
Request account deletion
Opt out of marketing communications
Cookies
We use cookies to enhance user experience and analyze usage.
You can control cookies through your browser settings.
Third-Party Services
Our Services may include links or integrations with third-party services. We are not responsible for their privacy practices.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
For any questions regarding this Privacy Policy:
📧 Email: support@emlova.com
📞 Support: Available